Driven by values. Powered by people.

For over 30 years, we’ve insured the people and businesses behind South Africa’s commuter transport sector — building cover around the way they actually work.

From 1991 to today, mile by mile.

Five chapters in a story still being written by every operator, broker, and passenger we serve.

Chapter 011991
Our journey begins

Our journey begins

We start out to serve the growing insurance needs of the South African taxi industry.

Chapter 022000s
Innovating our approach

Innovating our approach

We dig deeper into the commuter transport ecosystem, refining products and service.

Chapter 032010s
Expanding our reach

Expanding our reach

Our offering grows to cover bus, e-hailing, metered taxi, scholar & staff and shuttle & tourism.

Chapter 04Today
Our priority

Our priority

Keeping policyholders’ vehicles on the road with cover that protects assets and livelihoods.

Chapter 05Future
Our commitment

Our commitment

Building safer roads with brokers, associations and transport stakeholders — together.

Swipe through the years

Our values. Our way.

Five principles that shape how we work — with each other, with brokers, and with the policyholders we serve.

  • Professionalism

    We hold ourselves to a high standard of conduct in every interaction — internal and external.

  • Growth

    We invest in our people, our products and our partners. Continuous improvement is the baseline.

  • Initiative

    We take ownership and act early — anticipating problems instead of reacting to them.

  • Connection

    We build long, trust-based relationships with policyholders, brokers and the teams behind them.

  • Inclusion

    We make space for every voice. Diverse perspectives shape better cover and a fairer business.

Meet the CTU customer team.

  • Stef Theofanidis

    StefTheofanidis

    Chief Executive
    Officer

  • Fahmida Omar

    FahmidaOmar

    Chief Customer
    Officer

  • Oscar Shabalala

    OscarShabalala

    Business Development Head

  • Thabang Maitse

    ThabangMaitse

    Sales and
    Underwriting Leader

  • Lerato Mkhonza

    LeratoMkhonza

    Sales and
    Underwriting Leader

  • Nadira Mohideen

    NadiraMohideen

    Brand and
    Marketing